Training: Software Applications

  • RJW Consulting, LLC. Vancouver, WA (July 2010 – Present) President, Chief Screencasting Officer, & owner of Software Applications training company. I make the software of my business clients easy to understand and use. Develop technology training screencast videos and provide instructor-led on-site and via Webinar training. Hold Independent Contractor Agreements with Jive Software, Inc., Webucator, Inc., The Wheat Marketing Center, Inc., and The Training Associates, Inc.
  • Webucator, Inc. (September 2010 – Present) For Webucator, Inc As one of Webucator's Contract Instructors, I provide online and onsite training to Webucator's clients. Created professional courseware for two-day webinar Basecamp Online project management system training, on-site Microsoft Office 2010 training, and on-site Techsmith Camtasia Studio training. Functions include development of curriculum, training materials and delivery of training.
  • Jive Software, Inc. (March 2010 – August 2010) For Jive Software, as one of our Jive Education Course Instructors, I provided online and onsite training to Jive's enterprise customers, and created professional online courseware including videos and CBT materials. Courses cover end-user training, system administration, and technical development of the Jive SBS solution.
  • Fios, Inc. (2007 – January 2010) For Fios, Inc., as Technical Trainer for Fios, Inc., a provider of electronic discovery readiness and response services, I applied my over 10 years teaching experience training Fios' clients on the company's award-winning, hosted review platform, Prevail®, and e-discovery review processes. I developed and delivered client training on company's products and services, including the hosted review platform, Fios Prevail. Developed syllabi and training content for instructor-led training, delivered remotely over the Web and on-site. Developed and produced on-demand training tutorials of recorded and narrated video.
  • Western Federal Lands Highway Division [US Dept. of Transportation] (2005– 2007) As training instructor developed and delivered end user training to meet the needs of a wide range of user abilities. Successfully helped current staff (~270) become more productive in the use of the entire suite of Microsoft Office Applications. Vancouver, Washington. Developed and conducted training supporting upgrade from Microsoft Office 2000 to Microsoft Office 2003 Professional Enterprise Edition.
    Employed by the following contractors while supporting Western Federal Lands Highway Division:
    Diligent Consulting, Inc. (Apr. 2006 - June 2007)
    S&K Technologies, Inc. (Dec. 2005 - Mar. 2006)
  • WSU-V (1999). Taught three levels of Word and Excel courses, Introduction to PC, and Introduction to Windows classes under contracts with Washington State University - Vancouver Continuing Education Program.
Applications Expertise
  • Expert video creator with TechSmith's Camtasia Studio 7.1, Camtasia for Mac, and Snagit v11.
  • Power user and trainer of Microsoft Word on Windows and Macintosh.
  • Expert Microsoft Excel user and trainer on Windows and Macintosh.
  • Skilled user and trainer of Microsoft PowerPoint, including integration with Word and Excel.
  • Practiced user and teacher of FileMaker Pro and Microsoft Access databases.
  • Extensive Windows and Macintosh platform experience on networks. Solid cross platform acumen.
  • Experienced teacher and creator of Web sites employing XHTML and CSS “hand” coding and Macromedia Dreamweaver on Windows and Macintosh .
  • Microsoft Office Specialist Master & Master Instructor: Office 2003
  • Microsoft Office Specialist Master & Master Instructor: Office XP
  • Microsoft Office Specialist Master & Master Instructor, Office 2000
  • 1982—1984 — Golden Gate University — San Francisco, CA
    Master of Science in Human Relations
  • 1979—1980 — Darton College — Albany, GA
    MBA preparation courses
  • 1966—1970 — University of South Carolina — Columbia, SC
    Bachelor of Science, Major in Chemistry and Naval Science
  • Volunteer. Men's Council of the Greater Washington DC Area. Designed and maintain their Web site.
Software Competencies

Updated: 27-May-2012

RJW Consulting, LLC

Rich's smiling portrait

8002 NE Highway 99
Suite B PMB 278
Vancouver, WA 98665

Voice: 360.901.1915
Fax: 360.687.1513

Folllow my Facebook Fanpage at Screencasting.RJWConsulting

Client Testimonial: Webucator, Inc.

  • I met Rich when trying to find a solution for my client for BaseCamp training.  From the beginning, Rich was super responsive to my questions and emails, and quickly came up with a customized solution for my client.  Rich is super professional, intelligent and his personality is very warm and welcoming.
  • What really impressed me the most about Rich, is his attention to detail and general concern for me and our clients.  It is not uncommon for Rich to go out of his way with a mailed thank you card, or an email that offers more guidance if needed.
  • Reneé Simo,
    Director of Sales & Customer Service, Webucator,
    a provider of Basecamp training